Minimize data
Store customer identifiers, message content, timestamps, routing state, and operational logs only where needed to provide the workflow.
Privacy and deletion
Data Controls
VoiceDrive uses platform data only for customer messaging workflows, security, debugging, and deletion handling.
Limit access
Conversation records are intended for authorized business users assigned to the support workspace.
Process deletion
Deletion callback: https://message.voicedrivebd.com/api/account/data-deletion. Accepted requests return a confirmation URL.
Expose status
Sample status URL: https://message.voicedrivebd.com/api/account/data-deletion/status/TEST123.
- connect
- https://message.voicedrivebd.com/connect
- https://message.voicedrivebd.com/channels/facebook
- https://message.voicedrivebd.com/channels/instagram
- https://message.voicedrivebd.com/channels/whatsapp
- inbox
- https://message.voicedrivebd.com/inbox
- dataControls
- https://message.voicedrivebd.com/data-controls
- webhook
- https://message.voicedrivebd.com/api/messaging/webhook
- deletion
- https://message.voicedrivebd.com/api/account/data-deletion
- deletionStatus
- https://message.voicedrivebd.com/api/account/data-deletion/status/TEST123
- operations
- https://message.voicedrivebd.com/operations
- evidence
- https://message.voicedrivebd.com/api/evidence
- readinessChecklist
- https://message.voicedrivebd.com/api/review/checklist
- reviewStatus
- https://message.voicedrivebd.com/api/review/status
- useCases
- https://message.voicedrivebd.com/api/use-cases
- testerPlaybook
- https://message.voicedrivebd.com/tester-playbook
- submissionPacket
- https://message.voicedrivebd.com/submission-packet
- videoTeamBrief
- https://message.voicedrivebd.com/video-team-brief
- health
- https://message.voicedrivebd.com/health
- privacy
- https://message.voicedrivebd.com/privacy
- terms
- https://message.voicedrivebd.com/terms